Tech support · Venezuela · Certified

Your PC in trouble.
We fix it today.

Remote support from wherever you are, or a technician at your door. No hassle — we coordinate everything with you before starting.

Request service → See what's included
Who helps you

A real technician,
not a chatbot.

Click the card to see the direct contact details.

ConsultIA® — Automatic Solutions
Carlos Coffer — CEO, Developer — consultiainc@gmail.com · +58 424 3295996 · Maracay, Venezuela

Click to see contact details

Our services

Choose what you need.
We coordinate together.

🖥️ Online Service · AnyDesk

Online PC Tech Support

A secure remote connection to your computer. We solve the problem live without you moving. You only need internet and 5 minutes to install AnyDesk — we do the rest.

  • Software installation and setup
  • Removal of viruses, malware and adware
  • System maintenance and cleanup
  • Fixing Windows errors and software conflicts
  • Setup of printers, email and WiFi networks
  • Recovery of logins and locked accounts

The cost is agreed with you before the session begins.

🔧 On-Site Service · At Your Home

On-Site Maintenance and Repair

A certified technician comes to you. No need to unplug or move anything. On-site diagnosis, immediate solution and a warranty on the work done.

  • Deep internal cleaning (dust, fans, heatsinks)
  • Thermal paste replacement and full thermal check
  • Hardware diagnosis: RAM, hard drive, power supply
  • Component replacement (RAM, SSD, battery)
  • Data recovery from damaged drives
  • Full operating system optimization

The quote is provided after the on-site diagnosis.

How it works

Simple and no surprises.

No queues or bureaucracy. Everything is coordinated by WhatsApp or email.

1

Tell us what's wrong

Message us or fill out the form. Describe the problem in as much detail as you can — no technical jargon needed.

2

We coordinate together

We contact you within a few hours. We agree on the scope, schedule and cost — all upfront, no surprises.

3

Problem solved!

Online or at your door — we work until your device runs perfectly, backed by a 7-day warranty.

Write to us now

Contact us and we'll
solve it today.

Choose how you prefer to reach us — or use the form and we'll reply within a few hours.

or fill out the form

🔒 Your data is confidential · We only contact you to handle your service

Request received!

Thank you. We'll contact you within a few hours to coordinate the details of your service.

You can also message us on WhatsApp

We're available Monday to Saturday · 8:00 AM – 7:00 PM · Venezuela time
consultiainc@gmail.com

Why choose us

We work until
you're satisfied.

🛡️
7-day warrantyIf the same problem returns within 7 days, we fix it at no extra cost.
No cost surprisesWe agree on the price before starting. Never a charge you haven't approved.
🔐
Guaranteed privacyIn remote sessions you see in real time everything we do on your screen.
💬
Post-service supportAfter your session you can message us on WhatsApp if any questions come up.
👨‍💻
Certified technicianWe don't send trainees. Carlos personally handles every case.
📍
Venezuela firstWe know the local reality. Maracay and the whole country, remotely or in person.